Horizon is the leading property management firm in the Metropolitan Salt Lake area, and as part of the IDG-Horizon Family of Companies, one of the largest property investment and management firms in the Western United States. Here is a summary of our services that are included with our management fee:   Monthly Financial Management to include (but not limited to): Banking services & fee collections (deposits/reconciliation, etc.) Accounts payable/receivable Monthly & annual financial statements Management of vendor contracts & services Assistance with gathering bids and screening contractors Project Management services for major projects and improvements Enforcement of all the CC&Rs and governing documents Free detailed review and recommendations of CC&Rs and other governing documents Management attendance of HOA Board meetings Audit and reporting of all current vendor contracts, financial statements, tax liabilities, insurance, savings and investments Access to Horizon’s exclusive vendor list (discounted rates & screening of contractors) Free mailing of HOA fine violations and one additional free mailing per year Discounted tax and audit services provided by outside accounting firm Maintenance Services In addition to the management fee, Horizon can provide employees along with a detailed on-site management plan for employees that will be working at your community. No extra fee! The HOA will pay exactly what the employee costs the community. We do not mark up our staffing cost. Job description provided to on-site staff (HOA Board will make the final determination of job descriptions). Supervision of all on-site employees. An interior and exterior building inspection which will include: a detailed list of items along with photos that need attention, plus a recommended priority list of these items along with a timeline for completion. Routine inspections of grounds, buildings, and common areas to ensure that expectations and quality of work meets HOA goals. Establishment of an operations manual for the community during the first year which will include: on-site employee responsibilities, procedures, equipment inventory list, preventive maintenance plan, community emergency preparation plan, and a map indicating all utility shut-off locations. On-call services Discounted 24-hour emergency maintenance services which will be at 1 times the hourly rate of the employee. Specialized training of on-site staff in all repairs relative to the community including pools, spa, heating and air conditioning. Any other responsibilities as required by the HOA.